Please anticipate a 1-2 day processing delay as we observe social distancing and keep our team safe. Order processing occurs Monday through Saturday, excluding major holidays.
Delivery to the contiguous U.S.:
Delivery Time *: 1-4 days *
USPS Priority Mail Express
Delivery time*: 1-2 days *
*Time stated in business days, excluding weekends and holidays. Delivery times are estimates to most addresses.
Delivery to Alaska, Hawaii, & most U.S. Territories:
USPS Priority Cost: FREE!
Delivery time: 2-5 business days
USPS Priority Mail Express Cost: Actual cost
Delivery time: 3-5 business days
Shipping delays may occur due to inclement weather and the impact of Covid-19.
Shipping Days: Monday thru Saturday, excluding U.S. federal holidays. Please note, shipping time is based on business days only. (Sunday is not counted as a business day.)
Undeliverable packages: Refused shipments and packages that have failed delivery will be returned to jane iredale and assessed a $15 Non-Delivery fee. The Non-Delivery fee will be charged to the payment form selected during checkout, and will be subtracted from any refund.
USPS International Cost: Actual cost
Delivery time: 10-60 business days
Some international packages may be subject to a customs charge. Any customs charge is determined by the country to which the package is shipped, not by jane iredale. Please check with your local postal service regarding customs charges prior to ordering. The following countries either have local distribution or shipping restrictions, so we cannot process an order with a billing and/or shipping address in these locations. Please visit our international contact page for information on our authorized international distributors: Andorra, Australia, Austria, Belarus, Belgium, Bermuda, Brazil, Bulgaria, Canada, Caribbean Islands (Greater Antilles, The Lesser Antilles and Lucayan Archipelago), China, Czech Republic, Croatia, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Guatemala, Hong Kong, Hungary, Indonesia, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxemburg, Malta, Mexico, Monaco, Netherlands, New Zealand, Norway, Panama, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Slovenia, Slovakia, Spain, Sweden, Switzerland, Taiwan, Turkey, U.A.E (Dubai, Saudi Arabia, Pakistan, Bahrain, Qatar, Oman, Lebanon, Morocco and Kuwait), United Kingdom, or Ukraine.